Capital Dental Management's Systems
No other practice management consulting company has more step-by-step systems to help you take command of your practice, your profit and your future. For every problem, challenge and situation you face, we have a system to help you conquer it.
Over the past 30 years, Our CEO, Jewell Hutsell has compiled and refined dozens of step-by-step systems in which we customize for each practice and help our clients implement through one-on-one consulting on-site in their practices.
Staff Management Systems
How to hire employees
How to train employees
How to measure each staff member's individual performance
How to conduct staff performance reviews
How to conduct great staff meetings
How to create profitable win-win staff bonus plans
How to resolve disagreements
How to resolve conflicts between staff members
How to correct bad behavior, poor performance or negativity
How to compile your Staff Policy Manual
How to terminate employment
How to increase Hygiene productivity
How to hire and manage associate doctors
Marketing Systems How to be the most popular practice in town How to win with Yelp How to use your patient list to generate new patients How to triple your patient referrals How to ask for a referral How to expand your professional referral network How to effectively conduct a lunch-meeting with potential referring doctors How to communicate patient-progress with referring doctors How to turn the energy of the holidays to your advantage How to make casual contacts into new patients How to handle calls from potential new patients How to select a domain name How to create a website that generates new patients How to handle negative reviews How to get an article published in your local newspaper How to give a great talk How to generate new patients through public relations activities How to implement the Four Phases to Unlimited New Patients Patient Management Systems How to answer telephone calls How to create a powerful first impression How to schedule patients for maximum productivity How to handle difficult patients How to get your patients to follow your treatment recommendations How to sell larger cases How to reorganize your practice for more efficiency and maximal productivity How to handle your overbooked schedule How to recall and reactivate patients How to reduce missed appointments How to handle patient complaints How to dismiss patients How to avoid malpractice claims How to apologize to patients and family members Collections and Financial Management Systems How to collect from insurance companies How to make financial arrangements with patients How to collect at the time-of-service How to switch to an all-cash or boutique practice How to budget your practice, manage your spending and pay off your bills How to determine your profit potential from your existing resources How to lease office space How to reduce your taxes How to invest your savings Career Management Systems How to improve your personal image How to set goals How to handle setbacks and losses How to motivate yourself How to simplify your life How to start each week with a bang How to generate personal power How to increase your efficiency How to manage your time How to reduce your stress How to handle people who oppose you How to balance your personal life and professional life How to increase the value of your practice How to establish and manage partnerships How to sell your practice How to prepare your affairs for your death.